Frequently Asked Questions related to Loan & Advance

Question 1:  At the time of applying Salary Advance the maximum amount allowed showing less than configured amount.

Solution:

In Salary Advance Settings Max. Allowed Amount is 100% of Employee Salary.

Say, Mr.Alam’s salary 26,500/=

According to the configuration Mr. Alam can apply for 26,500/= as advance. But in the maximum amount allowed box we are getting only 7000/=

Investigation report:

Mr. Alam has 9 unpaid advances till 2018-06-21 & the total amount of those unpaid loans are 19,500/=

This is why we are getting only 7000/= in the Max. Amount Allowed box.

Solution:

So now first of all we need to paid these approved loans. To do this we can use Repayment option or Paid button for instant paid.

After that we will get our expected result…..