Skip to main content

Notification System

PrismERP provides multiple channels for delivering system alerts, workflow updates, and business communications. The notification framework supports in-app messaging, push notifications, email delivery, and SMS communication.

In-App Notifications​

In-App Notifications appear inside the PrismERP user interface. They inform users about system activities, validations, and workflow-related actions.

Categories​

  • Error & Warning Messages — shown when validations fail or input requires correction.

  • System Events — generated for important system activities such as record updates, status changes, or alerts.

  • Task & Workflow Events — displayed when tasks are assigned, workflows progress, or approvals are requested.

Push Notifications (Browser & Mobile)​

Push Notifications allow PrismERP to send real-time alerts outside the application through supported web browsers and the PrismERP mobile app. These notifications keep users updated even when they are not actively using the system.

Email Notifications​

PrismERP supports email notifications that can be triggered manually or automatically. Email templates can be configured within the system.

Types​

  • On-Click Emails — sent directly from modules such as invoices, orders, or reports.

  • Scheduled Emails — sent automatically based on predefined schedules.

SMS Notifications​

SMS Notifications allow direct text communication with customers and employees. These messages can be sent manually or triggered for specific business needs.

Use Cases​

  • On-Demand Messages — such as sending invoices to customers.

  • Customer Engagement — automated or manual messages for engagement.