Market Return

The Market Return feature in PrismERP provides a complete solution for managing returned products from customers and vendors. Users can define and maintain Market Return Purposes, add new Market Returns, and track all Market Return Deliveries. The system allows monitoring return status, processing Cash Returns, and applying A/R Adjustments while ensuring accurate VAT calculations. Branches, inventory, and involved parties are organized for easy management. Search, filter, report generation, and document attachment functionalities ensure accountability. Detailed views, deliveries, and Accountant View provide full control over financial and operational aspects, enabling efficient and transparent handling of all market returns.

1. Add Market Return Purpose

Field	Action
Name	Enter the name of the market return purpose.
Code	Enter a unique code to identify the market return purpose.

2. Market Return Purpose List – Search & Actions

Field	Action
Name	Search by market return purpose name to quickly locate a specific purpose.
Label	Search by the display label assigned to the market return purpose.
Code	Search by the unique code to identify a market return purpose.
Name	Filter by market return purpose name.
Label	Filter by display label.
Code	Filter by unique code.
Add	Add a new market return purpose by entering name, label, and code.
Edit	Edit the details of the selected purpose to update name, label, or code.

3. Add New Market Return

Field	Action
Market Return Party Type	Select the type of party involved (Customer or Vendor).
Party Name	Select the name of the party returning the product.
M. Return Delivery	Select the market return delivery if applicable.
Return Date	Enter the date on which the market return is processed.
Sales Person1	Select the primary sales person responsible for the return.
Sales Person3	Select an additional sales person involved, if applicable.
Inventory	Select the inventory or stock location for the returned items.
Branch	Select the branch handling the market return.
Return Purpose	Select the reason for the market return.
Delivery Date	Enter the delivery date of the returned items.
Center	Select the center or unit handling the return.
Item	Select the item type of the product for return.
Products	Select the product for market return.
Quantity	Enter the quantity of products being returned.
RPU	Enter the return price per unit.
Instruction	Enter additional instructions for the return.
VAT	Enter the VAT applied to the return.
Cash Return	Enter the cash amount to be returned to the party.
A/R Adjustment	Enter any accounts receivable adjustments related to the return.
Account Information	Select the account (Cash/Bank) to process the return.

4. Market Return List – Search & Actions

Field	Action
Party	Search by party name to locate returns associated with a specific customer or vendor.
Status	Filter by return status (Posted, Pending, Approved) and update as needed.
Purpose	Search by return purpose to find entries matching specific reasons.
Order No	Search by order number to locate related sales orders.
Branch	Filter by branch; default is “--All--” to include all branches.
From	Filter market returns starting from a specific date.
To	Filter market returns up to a specific date.
Add	Add a new market return entry to the system.

5. Market Return List – Details View & Action

Field	Action
Delivery	Add Market Return Delivery for this return.
Report	Generate and download reports for this return in multiple formats.
Details	View and edit detailed information including product and amounts.
Deliveries	View all deliveries linked to this return with dates and quantities.
Attachments	Upload or view supporting documents or files.
Accountant View	Access accounting-related info such as Cash Return, A/R Adjustment, VAT, and total return amount.

6. Add Market Return Delivery

Field	Action
Branch	Select the branch responsible for processing the delivery.
Party	Select the party (Customer or Vendor) associated with this delivery.
Inventory	Select the inventory or stock location for dispatch.
Delivery Date	Enter the date of the market return delivery.
Credit Account	Select the credit account to record the delivery.
Center	Select the center handling this delivery.
Vendor PI Number	Enter the vendor’s PI number if applicable.
Search Barcode	Enter or scan the product barcode to locate the product.
Product – Name	Select the product being returned.
Ordered Quantity	Enter the originally ordered quantity.
Received Quantity	Enter the quantity received in this delivery.
Free Product Quantity	Enter any free quantity included in this delivery.
TP	Enter the transfer price (TP) per unit.
Description	Enter notes or special instructions related to this delivery.