Sales Cancellation

A Sales Cancellation in PrismERP is used to record the cancellation of a previously created sale order or invoice. Users can create a cancellation order by entering the relevant sale, delivery, transport, and cancellation details. They can also cancel a sale directly against an invoice by selecting the invoice and specifying the products and quantities to be cancelled, along with any applicable discounts, VAT, and other details.

Add Sales Cancellation Order

Field	Action
Sale Cancellation Order No	View the system-generated sale cancellation order number used for identification and tracking.
Cancellation Date	Select the date on which the sale order is cancelled.
Transport	Select the transport mode used for delivery (e.g., Company Transport).
Branch	Select the branch under which the original sale was recorded.
Delivery Date	View or select the delivery date associated with the cancelled sale.
Center	Select the center linked to the sale cancellation.
Vehicle Info	Enter vehicle details used during delivery, if applicable.
Cancellation Purpose	Select the reason for cancelling the sale order.
Shipping Address	Enter the shipping address related to the cancelled sale.
Instruction	Enter any special instructions related to the sale cancellation.

After saving a sales cancellation, it appears in the Sales Cancellation List. From this page, users can search for a particular cancellation or filter the list They can also send a cancellation for approval, withdraw it from the workflow, and view or download the report in different formats.

Sale Order Cancellation by Invoice

Field	Action
Invoice No	Enter the invoice number linked to the sale being cancelled.
ADD	Add the selected invoice to load related sale details for cancellation.
Cancellation Date	Select the date on which the sale is cancelled.
Sales Person 1	Select the primary sales person associated with the original sale.
Delivery Date	Select the delivery date related to the cancelled sale.
Center	Select the center associated with the sale cancellation.
Shipping Address	Enter the shipping address for the cancelled sale.
Shipment	Select the shipment related to the original delivery.
Cancel Quantity	Enter the quantity to be cancelled for the selected product.
Instruction	Enter special instructions related to the sale cancellation.
Instant Delivery	Enable if there's a requirement for instant delivery.
Auto Accept	Enable if the order should be auto accepted.
Discount	Enter the amount of discount for sales cancellation.
Discount Earned	Enter the discount amount earned through cancellation adjustments.
VAT (%)	Enter the VAT percentage applied.
Terms & Condition	Enter terms and conditions related to the sale cancellation.