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Market Return

A Market Return is used to record products returned by a customer or vendor. It includes details of the returning party, return purpose, products, quantities, return prices, and related financial adjustments. In PrismERP, users can record a market return, add the returned products to inventory through a delivery record, and track the return along with its related delivery and accounting information.

Add Market Return Purpose​

FieldAction
NameEnter the name of the market return purpose.
CodeEnter a unique code to identify the market return purpose.

Add Market Return Purpose

The Market Return Purpose List contains the reasons used when recording a market return. Users can look up a purpose by its name, label, or code. To add a new reason, click Add and enter its name, label, and code. Existing purposes can be updated using the Edit option.

Market Return Purpose List

Add New Market Return​

FieldAction
Market Return Party TypeSelect the type of party involved in the market return (e.g., Customer, Vendor).
Party NameSelect the name of the party returning the product.
M. Return DeliverySelect the market return delivery if applicable.
Return DateEnter the date on which the market return is processed.
Sales Person1Select the primary sales person responsible for the return.
Sales Person3Select an additional sales person involved in the return, if applicable.
InventorySelect the inventory or stock location for the returned items.
BranchSelect the branch handling the market return.
Return PurposeSelect the reason for the market return
Delivery DateEnter the delivery date of the returned items.
CenterSelect the center or unit handling the return.
ItemSelect the item type of the product for market return.
ProductsSelect the product for market return.
QuantityEnter the quantity of products being returned.
RPUEnter the return price per unit for the product.
InstructionEnter additional instructions related to the market return.
VATEnter the VAT applied to the return.
Cash ReturnEnter the cash amount to be returned to the party.
A/R AdjustmentEnter any accounts receivable adjustments related to the return.
Account InformationSelect the account (Cash/Bank) to process the return.

Add Market Return

After recording a market return, the entry appears in the Market Return List. Users can search for returns by party, purpose, or order number and filter the list by status, branch, and date range. The Add option opens a new form to record another market return.

Market Return List

When users click on a market return entry from the Market Return List, the Market Return Details page opens. From this page, users can review the return information, check linked deliveries, and access related documents and accounting details. The available actions include adding a market return delivery, viewing or editing the return details, checking existing deliveries, uploading attachments, and viewing the accounting information. Users can also generate and download the market return report in different formats.

Market Return Details View

Add Market Return Delivery​

FieldAction
BranchSelect the branch responsible for processing the market return delivery.
PartySelect the party (Customer or Vendor) associated with this delivery.
InventorySelect the inventory or stock location from which the products are dispatched.
Delivery DateEnter the date of the market return delivery.
Credit AccountSelect the credit account to record the delivery.
CenterSelect the center handling this delivery.
Vendor PI NumberEnter the vendor’s PI number if applicable.
Search BarcodeEnter or scan the product barcode to locate the product in the system.
Product – NameSelect the product to be returned.
Ordered QuantityEnter the quantity of the product originally ordered.
Received QuantityEnter the quantity of the product received in this delivery.
Free Product QuantityEnter the quantity of free products included in this delivery, if any.
TPEnter the transfer price (TP) per unit of the product.
DescriptionEnter any notes or special instructions related to this delivery.

Add Market Return Delivery