Market Return
A Market Return is used to record products returned by a customer or vendor. It includes details of the returning party, return purpose, products, quantities, return prices, and related financial adjustments. In PrismERP, users can record a market return, add the returned products to inventory through a delivery record, and track the return along with its related delivery and accounting information.
Add Market Return Purpose
| Field | Action |
|---|---|
| Name | Enter the name of the market return purpose. |
| Code | Enter a unique code to identify the market return purpose. |

The Market Return Purpose List contains the reasons used when recording a market return. Users can look up a purpose by its name, label, or code. To add a new reason, click Add and enter its name, label, and code. Existing purposes can be updated using the Edit option.

Add New Market Return
| Field | Action |
|---|---|
| Market Return Party Type | Select the type of party involved in the market return (e.g., Customer, Vendor). |
| Party Name | Select the name of the party returning the product. |
| M. Return Delivery | Select the market return delivery if applicable. |
| Return Date | Enter the date on which the market return is processed. |
| Sales Person1 | Select the primary sales person responsible for the return. |
| Sales Person3 | Select an additional sales person involved in the return, if applicable. |
| Inventory | Select the inventory or stock location for the returned items. |
| Branch | Select the branch handling the market return. |
| Return Purpose | Select the reason for the market return |
| Delivery Date | Enter the delivery date of the returned items. |
| Center | Select the center or unit handling the return. |
| Item | Select the item type of the product for market return. |
| Products | Select the product for market return. |
| Quantity | Enter the quantity of products being returned. |
| RPU | Enter the return price per unit for the product. |
| Instruction | Enter additional instructions related to the market return. |
| VAT | Enter the VAT applied to the return. |
| Cash Return | Enter the cash amount to be returned to the party. |
| A/R Adjustment | Enter any accounts receivable adjustments related to the return. |
| Account Information | Select the account (Cash/Bank) to process the return. |

After recording a market return, the entry appears in the Market Return List. Users can search for returns by party, purpose, or order number and filter the list by status, branch, and date range. The Add option opens a new form to record another market return.

When users click on a market return entry from the Market Return List, the Market Return Details page opens. From this page, users can review the return information, check linked deliveries, and access related documents and accounting details. The available actions include adding a market return delivery, viewing or editing the return details, checking existing deliveries, uploading attachments, and viewing the accounting information. Users can also generate and download the market return report in different formats.

Add Market Return Delivery
| Field | Action |
|---|---|
| Branch | Select the branch responsible for processing the market return delivery. |
| Party | Select the party (Customer or Vendor) associated with this delivery. |
| Inventory | Select the inventory or stock location from which the products are dispatched. |
| Delivery Date | Enter the date of the market return delivery. |
| Credit Account | Select the credit account to record the delivery. |
| Center | Select the center handling this delivery. |
| Vendor PI Number | Enter the vendor’s PI number if applicable. |
| Search Barcode | Enter or scan the product barcode to locate the product in the system. |
| Product – Name | Select the product to be returned. |
| Ordered Quantity | Enter the quantity of the product originally ordered. |
| Received Quantity | Enter the quantity of the product received in this delivery. |
| Free Product Quantity | Enter the quantity of free products included in this delivery, if any. |
| TP | Enter the transfer price (TP) per unit of the product. |
| Description | Enter any notes or special instructions related to this delivery. |
