Service

Service setup in PrismERP is used to structure and manage service-related data from basic service definition to pricing, packaging, and accounting configuration. It starts with defining Service Items, where services are categorized and tax structures are assigned. Based on these items, individual Services are created with pricing, measurement units, vendors, taxes, and accounting mappings to control how each service is billed and recorded.

These services can then be grouped into Service Packages, where multiple services are bundled together with defined billing cycles, pricing types, quantities, and discounts for structured billing and reuse. This setup forms the foundation for service-based operations, enabling consistent service definition, pricing control, and organized service delivery throughout the system.

Add Service Item

Field	Action
Name	Enter a clear and unique name for the service item that will be used to identify it in the system
Type	Select the category or nature of the service item to define how it will be processed
Recurrent Service	Select this option if the service is provided on a recurring basis
Tax Section	Select the relevant tax section that applies to this service item for tax calculation purposes
Tax Subsection	Select the specific tax subsection under the chosen tax section to ensure accurate tax handling
Description	Enter detailed information about the service item, including its purpose and usage context

Add Service

Field	Action
Item Type	Select the type of service (e.g., Recurrent Service or On Demand Service)
Item	Select the Service Item under which this service will be added
Name	Enter the name of the service
Service Code	Enter a unique code to identify the service
Unit Of Measurement	Select the unit used to measure the service
Step Size	Enter the minimum quantity increment for the service
Surcharge (%)	Enter any additional charge percentage applicable to the service
Preferred Vendor	Select the vendor associated with providing this service
Purchase VAT (%)	Enter the VAT percentage applicable on service purchase
Tax Section	Select the applicable tax section for the service
Tax Sub Section	Select the relevant tax subsection
VAT	Enter or confirm VAT applicability for the service
SD	Enter supplementary duty if applicable
Sale Discount	Enter the discount percentage applicable on sale
Purchase Discount	Enter the discount percentage applicable on purchase
Purchase Price	Enter the cost price of the service
Sale Price	Enter the selling price of the service
Availability in SO	Select to make the service available in Sales Order
Availability in PO	Select to make the service available in Purchase Order
Description	Enter details or notes about the service
Income Account	Select the account used to record service sales income
Expense Account	Select the account used to record service-related expenses
VDS Account	Select the account used for VAT Deducted at Source if applicable
TDS Account	Select the account used for Tax Deducted at Source
Receive Account	Select the account used to receive payments for the service
Unearned Account	Select the account used for advance income not yet earned
Prepaid Expense Account	Select the account used for prepaid service expenses

Add Service Package

Field	Action
Name	Enter a name to identify the service package for billing and reference
Branch	Select the branch where the service package will be used
Custom	Select whether the package is custom-defined (Yes/No)
Start	Select the date from which the package will be active
End	Select the date until which the package will remain active
Description	Enter a short description of the service package
Product / Service	Select the service to include in the package
Billing Cycle	Select how often the service will be billed (e.g., Monthly)
Price Type	Select whether the price is Static or Variable
VAT (%)	Enter VAT percentage applicable to the service
Surcharge (%)	Enter additional charge percentage if applicable
Quantity	Enter service quantity for the package
Disc. (%)	Enter discount percentage if applicable